Code and conducts on gambling
Self-discipline helps in gambling as followings:
Limiting online deposit balance
Temporary freezing gambling account
Reminder of self-controlling in gambling
Trouble of gambling survey
Parental Control
Reach the legal gambling age
Gambling below 18 years old is illegal. Fortune absolute will be strictly enforced on this matter. Other transaction method used by customers (such as those under 18 can also be used), we will verify the customers age randomly.
All win the prize money will be confiscated and handed over to the relevant department, if the customer is below 18 years old.
Employee training
Our customer service officers are well trained in handling all the gambling matters.
Online deposit limit
This will help customers manage their online deposit limit 24 hours. You can always reduce this limit, but in order to raise the limit must be done 24 hours in advance. Our customer service team always glad to assist you, and we could not change the customer limits instead.
View account history
Customers can always view account transaction history. Account balance will be displayed when you login into Fortune home, as well visit to members section for viewing.
Disciplinary Gambling
Fortune allows customers to freeze their own account, for either 6 months, 1 year, 2 years or 5 years.
Once the account has freeze, no matter what the account can not be re-activated, unless the period end.
Fortune prohibits customers to create a new account during the period.
If the account status is simply show 'closed', the account can be reopened any time.
If you want to use this feature, or further understand, please contact us, our professional customer service officers will provide you the information.
Reminder on self-controlling
Gambling is only a game but it could be a trouble to some people. The following tips may help you in gambling:
1. Gambling just only an entertainment, not a way of “earning”.
2. Should not have the will to “win back” the money that has lost.
3. Gamble on the amount which capable to pay off.
4. Concern on the time and money allocated on gambling.
5. Temporarily not to gamble could freeze the account for certain period.
Trouble of gambling survey
If you worry about gambling will be part of your life, please ask yourself about the following questions:
1. Will you trying to gamble instead of going for work and class?
2. Trying to brighten your life from boredom and fatigue by gambling?
3. Upset and disappointed as no more money for further gambling, and wish gambling can be go on?
4. Will you use up your money in gambling?
5. Will you trying to cover up yourself from being known that spending money and time in gambling?
6. Have anyone trying to persuade you due to gambling?
7. Lost interest to your family, friend and hobby?
8. Having the strong will to win back the money you have lost?
9. Gambling because you are fatigue, frustration or disappointment?
10. Have you felt lost or giving up your life because of gambling?
The more questions having the answer of “yes”, the more serious trouble you are in gambling.
Parental Control
Parents or guardians can use third-party software to monitor or restrict the internet user:
1. Net Nanny filtering software to prevent children from browsing inappropriate web content: www.netnanny.com
2. CYBER sitter filtering software allows parents to add custom filter sites: www.cybersitter.com